Odyssey Chicago FAQs
Here are a few of the most frequently asked questions about Odyssey. If you need further assistance, or information that cannot be found on this site, please contact Odyssey Reservations at 866/305-2469.
Is the Odyssey Wheelchair Accessible?
Yes. The Odyssey has a deck and restrooms that can accommodate most standard-sized wheelchairs. Our crew is happy to aide passengers that need assistance. Please call 866.305.2469 to discuss any accessibility concerns and ensure that you are seated on an accessible deck.
What is the difference between "Boarding Time" and "Cruising Time" ?
topMay I bring my own camera on board?
Guests are more than welcome to bring their own camera for personal pictures aboard the ship. In addition, as you are boarding, the ship's photographer records the moment for your entire party. As you depart, you'll find your boarding photo ready for purchase.
topI need to cancel my cruise, what can I do?
Although your purchase is a final and non-refundable, we will be happy to reschedule for another available date of your choosing up to a year from the date of your original reservation. You will be assessed a $25 per ticket re-booking fee and are responsible for any price difference if you happen to choose a cruise with a different price.
topAre children allowed on the dinner cruise?
Children are welcome on the cruise; however, a child rate is not available for our dinner cruises Monday through Saturday. On Sunday, children between the ages of 3 and 12 are eligible for a 40% discount off the dinner price. On Lunch and Brunch cruises, children between the ages of 3 and 12 are 40% off. On all cruises, children 2 and under are complimentary but require a boarding ticket so please mention when making a reservation. Discounts may not be offered on select specialty cruises.
topIs there a coat check where my jacket and briefcase may be kept during the cruise?
Coat checks are available when needed. Your server would be more than happy to check any items for you at the beginning of your cruise.
topWhat is our cruise route?
Weather permitting, Odyssey cruises south along the lake shore, past the Adler Planetarium, north to Montrose harbor, then returns south to Navy Pier. All the while, Odyssey offers unmatched views of our world-famous skyline, from the Willis Tower (Formerly the Sears Tower), the John Hancock, to the Museum campus, Aon Center and more.
How far off shore does the ship travel?
The ship is licensed to travel as far as 3 miles off shore, however, our cruise route typically remains only one mile off shore.
topCan I bring a birthday cake on-board?
Small cakes that do not require refrigeration are allowed to be brought on board. Your server will place the cake in our pantry until it is ready to be cut and served.
topWhat is the dress attire?
The atmosphere is special and we hope our guests experience it to its fullest. Please see our recommended dress by cruise type below.
Lunch, Brunch or Moonlight Cruises:
topWhat type of entertainment do you have?
Our DJ will create a relaxing yet energizing vibe. Then he’ll set the scene for endless dancing out on Lake Michigan.
Do you offer Gift Certificates?
What size groups can Odyssey accommodate?
We accomodate groups from 2 to 749. We are constantly opening new cruises so please check back often or call if you don't see the date you are interested in.
If you would like to view our standard menus please click here.
What beverages are served on your cruise?
Do you offer Kosher meals?
Is there a phone on the boat that receives calls?
I do not have a credit card. Can I make reservations?
When does the season end?
Is there pre-assigned seating?
As you board, our captain and marine crew will direct you to your deck. From there, our hostess will show you to your assigned table(s).
How many people may be seated at one table?
Anywhere from 2-10 people may be seated at one table, depending on the total number of individuals on the ship during a given cruise. If your party requires more than one table, we will ensure that they are located next to each other.
topIs smoking allowed on the cruise?
Smoking is allowed on our observation deck.
topWhere do I pick up my tickets?
Your tickets will be at the Odyssey Ticket Booth, located next to the ship. For your convenience, you can pick up your tickets 30 minutes prior to boarding.
What kind of security check is required when I pick up my tickets?
Your photo identification and reservation number are required at our Ticket Booth when picking up your tickets.
topWhat time does the boat leave?
Please refer to the Reservations Page for complete boarding and cruising schedules.
How soon will my party begin eating on our cruise?
Once on your deck, our hostess will greet you and escort you to your private table where your wait staff will introduce themselves and give you the opportunity to decide for yourself how to pace your service. Serving may begin immediately.
Can I get married on the boat with a party of less than 20?
Yes, we can accommodate small wedding parties. An additional fee may apply. Please contact a reservation agent for more information. If you have a party larger than 20 please visit our wedding site here.
topWhat sites will I be able to see from the ship?
Please refer to the Cruise Route Page for details.
topWhat if it rains or snows?
Odyssey will cruise in most weather conditions all-year round. Each enclosed deck is climate controlled and the weather will not affect your cruise. In the case of severe weather conditions or upon the direction of the U.S. Coast Guard, the ship will remain dockside for the length of the event.
Give dad a few hours of relaxed
sophistication aboard Odyssey.
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